Refund and Fees Policy
Due to seasonal fluctuations in international supply many herbs are sometimes hard to get or not in stock. Prices may vary on bulk herbs. Often a $5 handling fee per pound per product may apply. When you place an order we will confirm availability and price of the product before your payment is processed.
Thank you for your understanding of the nature of exotic herbs.
OmChi Herbs LLC guarantees a full refund (minus associated shipping charges) to any customer, to be processed as soon as possible after a written or verbal request for refund due to dissatisfaction with any product received.